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Terms and Conditions

The Terms and Condi­tions were last upda­ted on July 22, 2025.

1. Introduction

These Terms and Condi­tions apply to this web­site and to tran­sac­tions rela­ted to our pro­ducts and ser­vices. You may be bound by addi­tio­nal contracts rela­ted to your rela­tion­ship with us or to any pro­duct or ser­vice you receive from us. If any pro­vi­sions of addi­tio­nal contracts conflict with the pro­vi­sions of these Terms and Condi­tions, the pro­vi­sions of those addi­tio­nal contracts shall prevail.

2. Binding

By regis­te­ring on this web­site, acces­sing it, or other­wise using it, you here­by agree to be bound by the Terms and Condi­tions set out below. The mere use of this web­site implies that you are aware of and accept these Terms and Condi­tions. In cer­tain spe­ci­fic cases, we may also ask you to give your expli­cit consent.

3. Electronic communication

By using this web­site or com­mu­ni­ca­ting with us by elec­tro­nic means, you agree and ack­now­ledge that we may com­mu­ni­cate with you elec­tro­ni­cal­ly via our web­site or by sen­ding you an e‑mail, and you agree that all agree­ments, notices, publi­ca­tions, and other com­mu­ni­ca­tions we pro­vide to you elec­tro­ni­cal­ly satis­fy any legal requi­re­ment, inclu­ding but not limi­ted to the requi­re­ment that such com­mu­ni­ca­tions be in writing.

4. Intellectual property

We or our licen­sors own and control all copy­rights and other intel­lec­tual pro­per­ty rights on the web­site and the data, infor­ma­tion, and other resources dis­played or acces­sible on the website.

4.1 All rights reserved

Unless other­wise spe­ci­fi­cal­ly indi­ca­ted, no license or other rights are gran­ted to you under copy­rights, tra­de­marks, patents, or other intel­lec­tual pro­per­ty rights. This means that you will not use, copy, repro­duce, per­form, dis­play, dis­tri­bute, inte­grate into an elec­tro­nic medium, modi­fy, reverse engi­neer, decom­pile, trans­fer, down­load, trans­mit, mone­tize, sell, mer­chan­dise, or com­mer­cia­lize any of the resources of this web­site in any form what­soe­ver, without our prior writ­ten per­mis­sion, except and only to the extent other­wise sti­pu­la­ted in man­da­to­ry legal regu­la­tions (such as the right of quotation).

5. Newsletter

Not­withs­tan­ding the fore­going, you may for­ward our news­let­ter in elec­tro­nic form to others who might be inter­es­ted in visi­ting our website.

6. Third-party property

Our web­site may include hyper­links or other refe­rences to third-par­ty web­sites. We do not moni­tor or review the content of third-par­ty web­sites lin­ked to this web­site. Pro­ducts or ser­vices offe­red by other web­sites are sub­ject to the appli­cable terms and condi­tions of those third par­ties. Opi­nions expres­sed or mate­rial appea­ring on those web­sites are not neces­sa­ri­ly sha­red or endor­sed by us.

We are not res­pon­sible for the pri­va­cy prac­tices or content of those sites. You assume all risks asso­cia­ted with the use of such web­sites and third-par­ty ser­vices. We will not accept any res­pon­si­bi­li­ty for any loss or damage, howe­ver cau­sed, resul­ting from the dis­clo­sure of your per­so­nal infor­ma­tion to third parties.

7. Responsible use

By visi­ting our web­site, you agree to use it only for the pur­poses inten­ded and per­mit­ted by these Terms and Condi­tions, by any addi­tio­nal contract with us, and by appli­cable laws and regu­la­tions, as well as com­mon­ly accep­ted online prac­tices and indus­try gui­de­lines. You must not use our web­site or ser­vices to use, publish, or dis­tri­bute any mate­rial that consists of (or is lin­ked to) mali­cious soft­ware ; to use data col­lec­ted on our web­site for any direct mar­ke­ting acti­vi­ty, or to conduct any sys­te­ma­tic or auto­ma­ted data col­lec­tion acti­vi­ty on or in connec­tion with our website.

Enga­ging in any acti­vi­ty that causes, or may cause, damage to the web­site or inter­feres with the per­for­mance, avai­la­bi­li­ty, or acces­si­bi­li­ty of the web­site is strict­ly prohibited.

8. Idea submission

Do not send us any ideas, inven­tions, works of author­ship, or other infor­ma­tion that may be consi­de­red your own intel­lec­tual pro­per­ty that you would like to present to us, unless we have pre­vious­ly signed an agree­ment regar­ding intel­lec­tual pro­per­ty or a non-dis­clo­sure agree­ment. If you dis­close it to us in the absence of such writ­ten agree­ment, you grant us a world­wide, irre­vo­cable, non-exclu­sive, royal­ty-free license to use, repro­duce, store, adapt, publish, trans­late, and dis­tri­bute your content in any exis­ting or future medium.

9. Termination of use

We may, at our sole dis­cre­tion, at any time modi­fy or dis­con­ti­nue access, tem­po­ra­ri­ly or per­ma­nent­ly, to the web­site or any ser­vice the­reon. You agree that we will not be liable to you or any third par­ty for any modi­fi­ca­tion, sus­pen­sion, or dis­con­ti­nua­tion of your access or use of the web­site or any content you may have sha­red on the web­site. You will not be entit­led to any com­pen­sa­tion or other pay­ment, even if cer­tain fea­tures, set­tings, and/or any content you have contri­bu­ted or relied upon are per­ma­nent­ly lost. You must not cir­cumvent or bypass, or attempt to cir­cumvent or bypass, any access res­tric­tion mea­sures on our website.

10. Warranties and liability

Nothing in this sec­tion shall limit or exclude any war­ran­ty implied by law that it would be unlaw­ful to limit or exclude. This web­site and all its content are pro­vi­ded “as is” and “as avai­lable” and may contain inac­cu­ra­cies or typo­gra­phi­cal errors. We express­ly dis­claim all war­ran­ties of any kind, whe­ther express or implied, regar­ding the avai­la­bi­li­ty, accu­ra­cy, or com­ple­te­ness of the content. We do not gua­ran­tee that :

  • this web­site or our content will meet your needs ;
  • this web­site will be avai­lable unin­ter­rup­ted, time­ly, secure, or error-free.

Nothing on this web­site consti­tutes or is inten­ded to consti­tute legal, finan­cial, or medi­cal advice of any kind. If you need advice, you should consult an appro­priate professional.

The fol­lo­wing pro­vi­sions of this sec­tion shall apply to the maxi­mum extent per­mit­ted by appli­cable law and shall not limit or exclude our lia­bi­li­ty with res­pect to any mat­ter for which it would be unlaw­ful or ille­gal for us to limit or exclude our lia­bi­li­ty. Under no cir­cum­stances shall we be liable for any direct or indi­rect damages (inclu­ding damages for loss of pro­fits or reve­nue, loss or cor­rup­tion of data, soft­ware, or data­bases, or loss or damage to pro­per­ty or data) suf­fe­red by you or any third par­ty, ari­sing from your access to or use of our website.

Unless express­ly sta­ted other­wise in any addi­tio­nal contract, our maxi­mum lia­bi­li­ty to you for any damages ari­sing out of or rela­ted to the web­site or any pro­ducts and ser­vices mar­ke­ted or sold through the web­site, regard­less of the form of legal action impo­sing lia­bi­li­ty (whe­ther in contract, equi­ty, negli­gence, inten­tio­nal mis­con­duct, tort, or other­wise) shall be limi­ted to the total price you paid to us to pur­chase such pro­ducts or ser­vices or to use the web­site. This limit shall apply in aggre­gate to all your claims, actions, and causes of action of eve­ry kind and nature.

11. Privacy

To access our web­site and/or ser­vices, you may be requi­red to pro­vide cer­tain infor­ma­tion about your­self as part of the regis­tra­tion pro­cess. You agree that all the infor­ma­tion you pro­vide will always be accu­rate, cor­rect, and up to date.

We have deve­lo­ped a poli­cy to address all of your pri­va­cy concerns. For more infor­ma­tion, please see our Pri­va­cy Sta­te­ment and Cookie Policy.

12. Accessibility

We are com­mit­ted to making the content we pro­vide acces­sible to people with disa­bi­li­ties. If you are disa­bled and can­not access any part of our web­site due to your disa­bi­li­ty, we ask you to send us a noti­fi­ca­tion inclu­ding a detai­led des­crip­tion of the pro­blem you encoun­te­red. If the pro­blem is easi­ly iden­ti­fiable and can be resol­ved using stan­dard indus­try com­pu­ter tools and tech­niques, we will resolve it promptly.

13. Export restrictions / Legal compliance

Access to the web­site from ter­ri­to­ries or coun­tries where the content or the pur­chase of the pro­ducts or ser­vices sold on the web­site is ille­gal is pro­hi­bi­ted. You may not use this web­site in vio­la­tion of Belgium’s export laws and regulations.

14. Assignment

You may not assi­gn, trans­fer, or sub­con­tract any of your rights and/or obli­ga­tions under these Terms and Condi­tions, in whole or in part, to any third par­ty without our prior writ­ten consent. Any pur­por­ted assi­gn­ment in vio­la­tion of this sec­tion will be null and void.

15. Breaches of these Terms and Conditions

Without pre­ju­dice to our other rights under these Terms and Condi­tions, if you breach these Terms and Condi­tions in any way, we may take any action we deem appro­priate to deal with the breach, inclu­ding tem­po­ra­ry or per­ma­nent sus­pen­sion of your access to the web­site, contac­ting your inter­net ser­vice pro­vi­der to request that they block your access to the web­site, and/or ini­tia­ting legal action against you.

16. Force majeure

Except for pay­ment obli­ga­tions hereun­der, no delay, fai­lure, or omis­sion by either par­ty to per­form or observe any of its obli­ga­tions hereun­der shall be dee­med a breach of these Terms and Condi­tions if and so long as such delay, fai­lure, or omis­sion results from any cause beyond the rea­so­nable control of that party.

17. Indemnification

You agree to indem­ni­fy, defend, and hold us harm­less from all claims, lia­bi­li­ties, damages, losses, and expenses rela­ted to your vio­la­tion of these Terms and Condi­tions and appli­cable laws, inclu­ding intel­lec­tual pro­per­ty rights and pri­va­cy rights. You will prompt­ly reim­burse us for damages, losses, costs, and expenses rela­ted to or ari­sing from such claims.

18. Waiver

Fai­lure to enforce any pro­vi­sion set out in these Terms and Condi­tions or any agree­ment, or to exer­cise any ter­mi­na­tion option, shall not be construed as a wai­ver of such pro­vi­sions and shall not affect the vali­di­ty of these Terms and Condi­tions or any agree­ment or any part the­reof, or the right the­reaf­ter to enforce each provision.

19. Language

These Terms and Condi­tions will be trans­la­ted exclu­si­ve­ly into French, Dutch, English, and Ara­bic. All notices and cor­res­pon­dence will be writ­ten exclu­si­ve­ly in this language.

20. Entire agreement

These Terms and Condi­tions, toge­ther with our Pri­va­cy Sta­te­ment and Cookie Poli­cy, consti­tute the entire agree­ment bet­ween you and Pla­te­forme Citoyenne – Bel­Re­fu­gees concer­ning your use of this website.

21. Update of these Terms and Conditions

We may update these Terms and Condi­tions from time to time. It is your duty to per­io­di­cal­ly check these Terms and Condi­tions to see if they have been modi­fied or upda­ted. The date at the begin­ning of these Terms and Condi­tions is the date of the most recent revi­sion. Changes to these Terms and Condi­tions will become effec­tive imme­dia­te­ly upon post­ing on this web­site. Your conti­nued use of this web­site after post­ing of changes or updates will be consi­de­red notice of your accep­tance to com­ply with and be bound by these Terms and Conditions.

22. Governing law and jurisdiction

These Terms and Condi­tions are gover­ned by the laws of Bel­gium. Any dis­pute rela­ting to these Terms and Condi­tions shall be sub­ject to the juris­dic­tion of the courts of Bel­gium. If any part or pro­vi­sion of these Terms and Condi­tions is found by a court or other autho­ri­ty to be inva­lid and/or unen­for­ceable under appli­cable law, such part or pro­vi­sion shall be modi­fied, dele­ted, and/or enfor­ced to the grea­test extent pos­sible to give effect to the intent of these Terms and Condi­tions. The remai­ning pro­vi­sions shall not be affected.

23. Contact information

This web­site is owned and ope­ra­ted by Pla­te­forme Citoyenne – BelRefugees.