Terms and Conditions
The Terms and Conditions were last updated on July 22, 2025.
1. Introduction
These Terms and Conditions apply to this website and to transactions related to our products and services. You may be bound by additional contracts related to your relationship with us or to any product or service you receive from us. If any provisions of additional contracts conflict with the provisions of these Terms and Conditions, the provisions of those additional contracts shall prevail.
2. Binding
By registering on this website, accessing it, or otherwise using it, you hereby agree to be bound by the Terms and Conditions set out below. The mere use of this website implies that you are aware of and accept these Terms and Conditions. In certain specific cases, we may also ask you to give your explicit consent.
3. Electronic communication
By using this website or communicating with us by electronic means, you agree and acknowledge that we may communicate with you electronically via our website or by sending you an e‑mail, and you agree that all agreements, notices, publications, and other communications we provide to you electronically satisfy any legal requirement, including but not limited to the requirement that such communications be in writing.
4. Intellectual property
We or our licensors own and control all copyrights and other intellectual property rights on the website and the data, information, and other resources displayed or accessible on the website.
4.1 All rights reserved
Unless otherwise specifically indicated, no license or other rights are granted to you under copyrights, trademarks, patents, or other intellectual property rights. This means that you will not use, copy, reproduce, perform, display, distribute, integrate into an electronic medium, modify, reverse engineer, decompile, transfer, download, transmit, monetize, sell, merchandise, or commercialize any of the resources of this website in any form whatsoever, without our prior written permission, except and only to the extent otherwise stipulated in mandatory legal regulations (such as the right of quotation).
5. Newsletter
Notwithstanding the foregoing, you may forward our newsletter in electronic form to others who might be interested in visiting our website.
6. Third-party property
Our website may include hyperlinks or other references to third-party websites. We do not monitor or review the content of third-party websites linked to this website. Products or services offered by other websites are subject to the applicable terms and conditions of those third parties. Opinions expressed or material appearing on those websites are not necessarily shared or endorsed by us.
We are not responsible for the privacy practices or content of those sites. You assume all risks associated with the use of such websites and third-party services. We will not accept any responsibility for any loss or damage, however caused, resulting from the disclosure of your personal information to third parties.
7. Responsible use
By visiting our website, you agree to use it only for the purposes intended and permitted by these Terms and Conditions, by any additional contract with us, and by applicable laws and regulations, as well as commonly accepted online practices and industry guidelines. You must not use our website or services to use, publish, or distribute any material that consists of (or is linked to) malicious software ; to use data collected on our website for any direct marketing activity, or to conduct any systematic or automated data collection activity on or in connection with our website.
Engaging in any activity that causes, or may cause, damage to the website or interferes with the performance, availability, or accessibility of the website is strictly prohibited.
8. Idea submission
Do not send us any ideas, inventions, works of authorship, or other information that may be considered your own intellectual property that you would like to present to us, unless we have previously signed an agreement regarding intellectual property or a non-disclosure agreement. If you disclose it to us in the absence of such written agreement, you grant us a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, store, adapt, publish, translate, and distribute your content in any existing or future medium.
9. Termination of use
We may, at our sole discretion, at any time modify or discontinue access, temporarily or permanently, to the website or any service thereon. You agree that we will not be liable to you or any third party for any modification, suspension, or discontinuation of your access or use of the website or any content you may have shared on the website. You will not be entitled to any compensation or other payment, even if certain features, settings, and/or any content you have contributed or relied upon are permanently lost. You must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our website.
10. Warranties and liability
Nothing in this section shall limit or exclude any warranty implied by law that it would be unlawful to limit or exclude. This website and all its content are provided “as is” and “as available” and may contain inaccuracies or typographical errors. We expressly disclaim all warranties of any kind, whether express or implied, regarding the availability, accuracy, or completeness of the content. We do not guarantee that :
- this website or our content will meet your needs ;
- this website will be available uninterrupted, timely, secure, or error-free.
Nothing on this website constitutes or is intended to constitute legal, financial, or medical advice of any kind. If you need advice, you should consult an appropriate professional.
The following provisions of this section shall apply to the maximum extent permitted by applicable law and shall not limit or exclude our liability with respect to any matter for which it would be unlawful or illegal for us to limit or exclude our liability. Under no circumstances shall we be liable for any direct or indirect damages (including damages for loss of profits or revenue, loss or corruption of data, software, or databases, or loss or damage to property or data) suffered by you or any third party, arising from your access to or use of our website.
Unless expressly stated otherwise in any additional contract, our maximum liability to you for any damages arising out of or related to the website or any products and services marketed or sold through the website, regardless of the form of legal action imposing liability (whether in contract, equity, negligence, intentional misconduct, tort, or otherwise) shall be limited to the total price you paid to us to purchase such products or services or to use the website. This limit shall apply in aggregate to all your claims, actions, and causes of action of every kind and nature.
11. Privacy
To access our website and/or services, you may be required to provide certain information about yourself as part of the registration process. You agree that all the information you provide will always be accurate, correct, and up to date.
We have developed a policy to address all of your privacy concerns. For more information, please see our Privacy Statement and Cookie Policy.
12. Accessibility
We are committed to making the content we provide accessible to people with disabilities. If you are disabled and cannot access any part of our website due to your disability, we ask you to send us a notification including a detailed description of the problem you encountered. If the problem is easily identifiable and can be resolved using standard industry computer tools and techniques, we will resolve it promptly.
13. Export restrictions / Legal compliance
Access to the website from territories or countries where the content or the purchase of the products or services sold on the website is illegal is prohibited. You may not use this website in violation of Belgium’s export laws and regulations.
14. Assignment
You may not assign, transfer, or subcontract any of your rights and/or obligations under these Terms and Conditions, in whole or in part, to any third party without our prior written consent. Any purported assignment in violation of this section will be null and void.
15. Breaches of these Terms and Conditions
Without prejudice to our other rights under these Terms and Conditions, if you breach these Terms and Conditions in any way, we may take any action we deem appropriate to deal with the breach, including temporary or permanent suspension of your access to the website, contacting your internet service provider to request that they block your access to the website, and/or initiating legal action against you.
16. Force majeure
Except for payment obligations hereunder, no delay, failure, or omission by either party to perform or observe any of its obligations hereunder shall be deemed a breach of these Terms and Conditions if and so long as such delay, failure, or omission results from any cause beyond the reasonable control of that party.
17. Indemnification
You agree to indemnify, defend, and hold us harmless from all claims, liabilities, damages, losses, and expenses related to your violation of these Terms and Conditions and applicable laws, including intellectual property rights and privacy rights. You will promptly reimburse us for damages, losses, costs, and expenses related to or arising from such claims.
18. Waiver
Failure to enforce any provision set out in these Terms and Conditions or any agreement, or to exercise any termination option, shall not be construed as a waiver of such provisions and shall not affect the validity of these Terms and Conditions or any agreement or any part thereof, or the right thereafter to enforce each provision.
19. Language
These Terms and Conditions will be translated exclusively into French, Dutch, English, and Arabic. All notices and correspondence will be written exclusively in this language.
20. Entire agreement
These Terms and Conditions, together with our Privacy Statement and Cookie Policy, constitute the entire agreement between you and Plateforme Citoyenne – BelRefugees concerning your use of this website.
21. Update of these Terms and Conditions
We may update these Terms and Conditions from time to time. It is your duty to periodically check these Terms and Conditions to see if they have been modified or updated. The date at the beginning of these Terms and Conditions is the date of the most recent revision. Changes to these Terms and Conditions will become effective immediately upon posting on this website. Your continued use of this website after posting of changes or updates will be considered notice of your acceptance to comply with and be bound by these Terms and Conditions.
22. Governing law and jurisdiction
These Terms and Conditions are governed by the laws of Belgium. Any dispute relating to these Terms and Conditions shall be subject to the jurisdiction of the courts of Belgium. If any part or provision of these Terms and Conditions is found by a court or other authority to be invalid and/or unenforceable under applicable law, such part or provision shall be modified, deleted, and/or enforced to the greatest extent possible to give effect to the intent of these Terms and Conditions. The remaining provisions shall not be affected.
23. Contact information
This website is owned and operated by Plateforme Citoyenne – BelRefugees.